Improve management of exceptions

For Retail Lockbox clients, having an efficient way to manage exceptions is key. Our IEP service makes images of unpostable items available for online viewing, immediately after a batch has completed the data entry process. Ideal for businesses that receive high volumes of paper remittances, IEP enables you to make timely deposit decisions and reduce the number of live checks returned to your offices. With our web-based IEP service, you can view check and stub images and associated transaction data via the internet.

Once you’ve reviewed the items, you can make changes to account numbers, invoice numbers or amounts. You can reject items, return them, or apply payment – all online and in real time. The system sends your instructions to the bank for processing.