To take advantage of business opportunities at home or abroad, you need a streamlined collections process. The right receivables solutions will help you reduce the cost and errors associated with paper-based receivables; minimize mail and information float; offer payment options to customers, suppliers and trading partners; automate collection of electronic payments; and aggregate payment information from multiple sources. In short, you’ll put your funds to work sooner.

Streamline Paper Receipts
Retail Lockbox
Wholesale Lockbox

Automating Collections
Automated Clearing House (ACH)
Electronic Data Interchange (EDI)
Wire Payments
Remote Deposit
Convenience Pay
Healthcare Remittance

Managing Remittance Information
Integrated Reporting

• Retail Lockbox
  Retail lockbox is a perfect solution for collecting high-volume remittances from customers and expediting access to your funds. With processing centers located strategically across the country in Chicago, Atlanta and Los Angeles, we streamline the remittance process and keep mail float to a minimum. State-of-the-art technology and advanced check imaging capabilities give you fast access to your funds and the ability to respond to customer inquiries and resolve exception items quickly. To reduce the costs associated with processing paper checks, we can also convert eligible consumer checks to ACH transactions.
• Wholesale Lockbox
  Our wholesale lockbox solution is ideal for turning business-to-business remittances into usable funds. We centralize collection of your paper B2B remittances through processing sites located across the country in Chicago, Atlanta, Los Angeles, Dallas and Newark, expediting availability of funds and access to valuable receivables information. Online imaging capabilities allow you to make faster credit decisions and deal with exception items, payment inquiries and disputes more quickly. For added convenience, customized reporting options are available in a variety of file formats for posting to your receivables system. We are known in the industry for our outstanding lockbox services; our wholesale lockbox solution received an “A” grade for speed of processing, processing and reporting accuracy, and timeliness of receiving images (Source: Phoenix-Hecht® 2008 Cash Management Monitor™ Upper-Middle Market Quality Index™).

• Automated Clearing House (ACH)
  ACH can help streamline collection processes from customers and eliminate the costs associated with manual check processing. With ACH, you can automate the collection of domestic and global recurring payments such as insurance premiums, membership dues and utility bills. You can also access every ACH deposit received throughout the day via DirectLine®, our web-based treasury management gateway.
• Electronic Data Interchange (EDI)
  EDI is a secure receivables solution ideal for companies collecting payments from business customers or trading partners, and who want to improve cash flow forecasting. EDI allows you to electronically receive and send a high volume of B2B payments, along with remittance information by fax, email, VAN or direct transmission. You can also monitor collection activity online with DirectLine.
• Wire Payments
  Inbound domestic and global wire payments are ideal for high-value and time-sensitive payments. Wires are posted as soon as they are received and deposited directly to your account; payment is final. Our wire payments service provides you with wire details and tracking information for easier reconciliation. Wire payment information can be tracked online, in real-time, via DirectLine.
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• Remote Deposit
  With our remote deposit solution, your checks can be deposited from any location, giving you access to your funds quickly, while minimizing manual processing errors. With the use of desktop scanners and intuitive software, paper checks are imaged and funds deposited to your corporate account in one easy process. Our web and desktop interfaces allow you to easily download deposit information to your network or accounts receivable system.
• Convenience Pay
  Our Convenience Pay service allows you to offer your customers alternatives to paper payments, with 24/7 access and immediate payment confirmation. Your customers can pay their bills by credit card, debit card or ACH and receive billing information through a website or a toll-free interactive voice response system. Payment information can also be combined with your lockbox data in one file and sent to you according to your existing lockbox file transmission schedule or sent as a separate file.
• Healthcare Remittance
  Our healthcare remittance solution fully automates the hospital receivables process to free up resources and accelerate payments. Healthcare remittances go directly to one of our lockbox processing centers where EOBs (explanations of benefits), checks and other correspondence are imaged while payments are deposited on a same-day basis.

• Integrated Reporting
  Our flexible reporting solutions can help you collect and consolidate payment data from multiple sources, such as lockbox, EDI, wire and ACH inputs, providing a single view of your remittance activity. Data is reported in a single, standard format to facilitate posting and improve decision-making.